Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Domestic orders typically arrive within 10-13 business days after shipping.
For unshipped orders, log into your account and update the address in your order details. If your order has been processed, please email support@summitcarry.com immediately for assistance.
We’ll email you a tracking number once your order ships. You can also log into your account to view your order status.
No, we do not store your credit card information. All payments are processed securely by our payment provider. in compliance with industry standards.
Sales tax is charged based on shipping destination and current tax laws.
We aim to ship all items together, but some orders may arrive in multiple packages.